Getting StartedCategory:

    Accessing your Tickit® Health account

    Possibilities for Change partners with Tickit Health to provide up-to-date technology and a streamlined user experience in implementing RAAPS and ACT with your youth population. To access RAAPS or ACT technology, you will need a Tickit Health account. The administrator of the system for your organization will create an...

    Read more

    Creating a Desktop/Tablet Shortcut

    Note: there is a “Survey link” and “Sample link” available for each survey type. Use the “Survey link” for administering surveys to youth, and the “Sample link” for test, practice or staff training. To quickly access a survey directly from the desktop of your technology, you (or an IT...

    Read more

    Supported Browsers

    Tickit Health technology is supported by the following browsers: Desktop/Laptop/Tablets:Fully Compatible (Function and Appearance) Browser Name Survey / Dashboard Compatible Opera 44+ Mozilla Firefox 52+ Google Chrome 57+ Internet Explorer  Not Supported Microsoft Edge 18+ Apple Safari  11.1+ It is recommended to use a device with one of the...

    Read more

    Owner Role

    The owner role has full access to your organizations database. This role can only be assigned by a current owner on your organization’s account. When logged into your Tickit Health account, you will have access to the following on the Navigation bar on the left side of your screen:...

    Read more

    User Role

    The User Role is for professional or clinical staff. This role allows the user to view, notate and approve submitted surveys. They can also add, edit and manage youth profile as well as export data and run analytics. When logged into your Tickit Health account, you will have access...

    Read more

    Support Role

    The support role is for your support staff such as MOA (medical office administrator) or MA (medical assistant). The support role has access to add, edit and manage youth profiles. They can also administer, view and print submitted survey along with exporting aggregate data and running analytics. When logged...

    Read more