When logged into your Tickit Health account, you will see ‘Profile’ in the left Navigation bar. Here you can: Add a new youth into your database (1) Import a list of youth into your database (2) Search all youth added into your database (3) Sort profiles as needed by...
Read moreThere are two way to add a youth into your database: Adding a single youth into your database. Importing a group of youth profiles. Click here to access article To add a single youth into your database: Access “Profiles” on the left navigation bar Click “Create new” This will...
Read moreThere are two way to add a youth into your database: Adding a single youth into your database. Click here to access article Importing a group of youth profiles To import a group of youth profiles: Access “Profiles” on the left navigation bar Click “Import group” This will open...
Read moreTo practice/test your survey link and complete a survey without having those survey responses included in Reports, Analytics or Exports, you can use the sample link. (Please note that this was previously known as Test Link prior to February 5, 2021.) This function can be used for testing and training...
Read moreTo start an individual survey, access “Surveys” on the left navigation panel. Each survey has its own unique link specific to survey type and site location. Icons should be set up on your desktop/tablet for each survey, based on location. The youth for whom you are starting a survey must have a...
Read moreNote: the To Import RAAPS Results Survey Link is a system feature that must be activated for use. If you do not see it listed in your system, contact your site owner. During times when you need to administer RAAPS on paper, the To Import RAAPS Results Survey Link...
Read moreYou can send a survey to be completed by a youth at a remote location either via text message (sms; text rates/data charges may apply) or email. To have a youth take a survey remotely, they must have a profile created first. Click here to access directions on Creating a Youth...
Read moreThere may be instances when the “Survey link” was mistakenly used for training purposes or the “Sample link” used when screening youth. These situations can be easily corrected. You can label a submitted survey as “Sample” or delete a submitted survey by “request consent revocation”. Please note that this...
Read moreNote: If an incorrect ID number that does not belong to a profile is entered, a new blank profile will be created with the incorrect ID and the survey will be assigned to that profile. If a survey is completed under the incorrect youth ID, you can easily update to...
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