Training & Support

System Support:
Hours of Availability
9:00 am – 5:00 pm EST (M – F)

Client Support:

Access your Tickit Health login screen at

Profiles: Creating a Youth Profile

There are two way to add a youth into your database:

  1. Adding a single youth into your database.
  2. Importing a group of youth profiles. Click here to access article 

To add a single youth into your database:

  • Access “Profiles” on the left navigation bar
  • Click “Create new”
    • This will open a pop-up window

In the pop-up window, fill in all necessary fields

  • Fields denoted with an asterisk are required
  • ‘Identifier’ will be used to log in to take their survey
    *P4C recommends using an identifier already attached to that youth within your organization such as EHR, MRN, or Student ID. 
  • All other fields are options to filter analytics

When all desired fields are completed, click ‘Create’ to save the entry.